Charlotte has worked in the financial sector since 1999. She has knowledge in annual financial statements, financial regulations, investment products, insurance products and project coordination. She currently works in dispute resolution in the financial sector. Her passion for excellent customer service is remarkable. She has held various managerial roles in the retail and financial sector. She enjoys community work and offers her skills in management, bookkeeping and planning. She is a great a mentor and reaches out to the young and vulnerable in the society. She is the project manager at Rhapsody management UK.